
My HNA is a comprehensive Android application developed for an Internet Service Provider (ISP) to support both customers and technicians in managing services and operations. Customers can easily request new installations, report service disruptions, and track their ticket progress directly from the app.
For technicians, the app enables real-time job reporting, including task status updates, on-site check-ins, and GPS-based location tracking to ensure operational transparency. Integrated push and WhatsApp notifications keep all users informed throughout the service process.
