Tech Stack
LaravelJavaScriptPostgreSQLRedisFirebase
HIGHLIGHTS
Customer SupportGPS TrackingGeolocationWhatsApp NotificationReal-time Monitoring
This project is a web-based ticketing and operations management system developed for an Internet Service Provider (ISP). It facilitates real-time coordination between customer support teams and on-site technicians, allowing service requests and incident reports to be tracked and resolved efficiently. The platform includes GPS-based technician tracking and a centralized dashboard for monitoring field performance and service quality.
Information
Due to the sensitive nature of this project and the Non-Disclosure Agreement (NDAs) in place, specific details and source code cannot be disclosed. Thank you for your understanding.